Building Bridges Between Those Who Need Healthcare and Those Who Provide It.

Our services are structured to improve healthcare delivery through evidence-based systems that support quality. We have a vision for the delivery of healthcare that meets the six dimensions of quality as defined by the Institute of Medicine (IOM).

Safe — avoiding injuries to patients from care that is intended to help them

Timely — reducing waits and sometimes harmful delays

Effective — providing services based on scientific knowledge and refraining from services not likely to benefit

Patient centered**— providing care that is respectful or responsive to individuals’ needs

Efficient— avoiding waste

Equitable**— providing care that does not vary regardless of personal characteristics

** Wilson-Stronks is particularly seasoned in helping create systems of care that are responsive to the diverse needs that patients bring to the care encounter and how these needs can contribute to real and perceived health disparities and poor patient compliance.


Services Include

  • Quality, Safety, & Compliance Audits
  • Community, Organization, & Department Capacity Inventories
  • Population Health Advising
  • Cultural Competence & Language Access Consulting
  • Community & Patient Engagement Strategy
  • Quality, Safety, & Compliance Strategy
  • Meeting and Group Facilitation
  • Technical Assistance and Writing
  • Participatory Healthcare™ Training for
    Clinicians, Patients, and Families


Wilson-Stronks is driven by a fundamental desire to help create systems of care in which every patient is able to navigate successfully through the healthcare system for optimal outcomes and efficiency. Our advocacy efforts include our involvement with multiple organizations’ participation in events and conferences across the country, sharing information and raising awareness of the complexities of patient-provider communication across the health continuum.


Our Consulting Services include Assessments and Benchmarking, Capacity Inventories, Technical
Assistance, Training and Facilitated Discussions, and Communications and Writing. We structure our consulting services to the needs of each client, drawing from our portfolio of tested tools and resources.


Research informs everything we do. We are proud to work collaboratively with some of the most esteemed researchers in the areas of health disparities, language access, health
services, and patient safety research.