Research is the foundation upon which we built our services

Wilson-Stronks takes a solid, evidence-based approach to our work– guiding our clients through the use of the most up-to-date strategies and practices. Our research experience and training, combined with our involvement in the creation, revision, and testing of healthcare quality improvement practices and policies, makes us ideally suited to present foundationally solid recommendations and strategies to help our clients meet their goals.

Testing Effectiveness of Patient Advocacy Training on Quality and Outcomes—W-S is developing a training program for patients and families to help them navigate the health system.

Foundational research upon which we draw our experience:

Hospitals Language and Culture: A Snapshot of the Nation, Exploring Cultural and Linguistic Issues in the Nation’s Hospitals: A Report of Findings

One Size Does Not Fit All, Meeting the Needs of Diverse Populations

Advancing  Effective Communication, Cultural Competence, and Patient-and-Family-Centered Care: A Roadmap for Hospitals

Advancing Effective Communication, Cultural Competence, and Patient-and-Family-Centered Care for the Lesbian, Gay, Bisexual, and Transgender Communities, A Field Guide

Improving Communication- Improving Care: How Healthcare Organizations Can Ensure Effective, Patient-centered Communication with People from Diverse Populations

American Medical Association’s Communication Climate Assessment Toolkit developed by the Ethical Force Program ™

Team STEPPS: Module for Limited English Proficiency Patients-Multi-System Collaboration lead by Massachusetts General Hospital